Bug Club, LLC (“Company”) respects the privacy needs and concerns of its customers. Any personal information, such as your name, address, email address or phone number (“Personal Information”) is important to us. We respect your privacy in handling Personal Information relating to you and your transactions with us through the website and mobile application (“Digital Media”).

When you provide Personal Information to us, in any way or through any medium, you are consenting to the manner in which the Company may collect, use, disclose and otherwise manage your Personal Information, which is set forth herein.

Permission to Use the Digital Media

The Digital Media is intended for users from the United States and those not governed by privacy policies of other countries. DO NOT SEND US INFORMATION UNLESS YOU CONSENT TO THE APPLICATION OF U.S. LAW AND TO THE USE AND DISCLOSURE OF YOUR INFORMATION CONSISTENT WITH THIS PRIVACY POLICY.

When Personal Information is Collected

Company may collect Personal Information that you provide when you sign up as a new user or make any purchase Company will require your name, telephone number, email address and physical address.

When you contact customer service, you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name, email address, and a phone number where we might contact you. We may retain this information to assist you in the future.

Uses of Personal Information

The Company uses Personal Information to continually assess and improve the products and services we offer. We will use the Personal Information to contact you regarding your use of the Company’s Digital Media, your purchase of products, or as part of Company’s ongoing efforts to better our products. To serve you better, Company may combine the Personal Information that you give us with publicly available information and information we receive from, or cross-reference with, our marketing partners and others. We use that combined information to enhance and personalize your experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Disclosure of Personal Information

Company may, from time to time, enter into marketing relationships with advertisers, lenders or others. Company may share non-identifiable aggregated information with these companies. Company will not disclose your telephone number, credit card account information or e-mail address for these purposes. Company may also provide Personal Information to any of our affiliated businesses.

Access to Personal Information by Third Parties

Some of our operations, such as Digital Media administration, technical support, and/or electronic commerce, may be managed by third parties who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to the operation of our business.

Legal Proceedings

If the Company is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, the Company may, without your consent, provide such information. In matters involving claims of personal or public safety, the Company may provide your Personal Information to appropriate authorities without your consent or court process. The Company will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving the Company, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Privacy Preferences / Opt-Out

If you wish to Opt-Out from any of the aforementioned uses of Personal Information, please contact us via email at unsubscribe@bugclub.com.

California Resident Information Sharing Disclosure Requests

If you are a California resident, you have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom the Company or any of our affiliates has shared the Personal Information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing to us at info@bugclub.com We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days.


The Website

In general, you can visit the Website without telling us who you are or providing us with any information. However, we may collect the email address of each user and other related information such as page requests, browser type, operating system and average time spent on the Website. We use this information to monitor and improve our products and services.


The Company uses a technology called “cookies”. A cookie is a tiny element of data that we can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. The Company requires that you accept cookies. If you have registered with the Company, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us with information that we will use to personalize the Digital Media in accordance with your preferences. The Company may also use Cookies or other similar technology for retarget marketing. This is where a banner ad or other similar ad will appear in your browser after you have visited our Website.

Security of Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We are committed to employing reasonable technology in order to protect the security of the Digital Media. However, even with the best technology, no Digital Media or application is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.


To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. The Company will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

Our Privacy Policy and Outside Links

This Privacy Policy only applies to the Digital Media. The Digital Media may include links to the websites or application of third party vendors or advertisers. Be aware that these parties may collect information about you, and operate according to their own privacy practices which may differ from those contained in Company’s Privacy Policy. Remember to consult that website or app’s own privacy policy, as once you are outside the Digital Media, any information you submit is no longer in our control.

Privacy Policy Modifications

From time to time we may modify or amend this Privacy Policy in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We may also send an email describing the changes.